Returns & Exchanges
At Andy Cooks, we want you to be completely satisfied with your kitchenware; if a product doesn't meet your expectations, you can return it within 30 days of delivery. Please ensure all items are unused, in their original packaging, and include all tags and accessories.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original box and include a copy of your packing slip to ensure a smooth processing experience.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned cookware, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing