Returns & Exchanges

At Andy Cooks, we want you to be completely satisfied with your kitchenware; if a product doesn't meet your expectations, you can return it within 30 days of delivery. Please ensure all items are unused, in their original packaging, and include all tags and accessories.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original box and include a copy of your packing slip to ensure a smooth processing experience.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned cookware, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing